Service Prep & Policies

BEFORE YOUR APPOINTMENT

Make sure vehicle is easily accessible.
Have Keys readily available.
Remove Personal Items. Any left items will be removed for detail and put back after services. (grocery bags, basketball, gym bag, etc.) If our technicians have to remove excessive items, it could result in a $15 cleaning prep fee.

CANCELLATIONS & RESCHUDULES

Reschedules MUST be done 24 hours in advance.
Cancellations MUST be made 48 hours prior to your appointment.
If you cancel within 24 hours of your appointment $40 late cancelation fee will be charged.
If you are a "no-show" (20+ mins with no contact), a $40 no show fee will be charged.

WARRANTIES & EXPECTATIONS

Pet hair removal is not included by default unless specifically added to your order.
We strive for a deep, thorough clean — but not all stains, odors, or wear marks can be removed fully, especially if they are old, set-in, or caused by chemical damage.
Steam lifts dirt and kills bacteria, but set-in stains or dye transfer (e.g., from jeans) may not be fully removed from cloth or leather.
Minor scratches, swirl marks, and oxidation are addressed during paint correction services, but not all defets can be safely removed.
We do not recommend washing or waxing your vehicle for at least 48 hours after correction or ceramic protection.
Every vehicle is different — we adjust methods and tools as needed for the best result without causing damage.
We reserve the right to decline service if a vehicle poses health or safety risks (e.g., pests, mold, hazardous waste).
No refunds after a service is completed, but customer satisfaction is our priority. If there’s an issue, please contact us within 24 hours.

Privacy Policy

At SPDetails, accessible from https://spdetailshtx.com, we prioritize the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

We collect the following types of information:

Personal Information: Such as your name, email address, phone number, and mailing address when you voluntarily provide it through forms, account registration, or purchases.
Technical Data: Including your IP address, browser type, operating system, referring URLs, and pages visited.
Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze site traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings.

We utilize the collected information to:

Provide, operate, and maintain our website.
Improve, personalize, and expand our website.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information

Service Prep & Policies

Privacy Policy

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